Impulse Touch.

The frontline of the business.
Cloud-native.

Impulse Touch.

Impulse Touch is where the business meets the customer – every sale at the counter, every fill at the pump, captured the moment it happens and fed straight into the rest of the ecosystem. It’s not a till with software added on top. It’s the part of Impulse that runs the forecourt and the shop as one connected operation, purpose-built for Petrol & Convenience retail.

One basket, fuel and shop together.

A customer filling up and grabbing a coffee shouldn’t mean two transactions and two systems. Impulse Touch handles fuel and shop items – even stacked deliveries like petrol and LPG – in a single sale, with promotions and loyalty applied automatically as items are scanned. Fast keys with product images, barcode and SKU lookup, and guided menus for made-to-order items like hot drinks and food keep the line moving without sacrificing accuracy.

The detail work is handled too: age-restricted products prompt for a birth-date check and log every refusal for reporting, kits and recipes deplete stock ingredient by ingredient when a made-up item sells, and every hold, recall or refund can be traced back to the original sale, on any till, by scanning the receipt.

It also covers the things a standard POS doesn’t:

  • Coffee and kitchen management
  • Cigarette vending, secure and automated
  • Carwash payment and wash-cycle control
  • Customer debtor accounts and registration
  • Customer-facing digital signage
  • Personalised upselling

Shift management, cash reconciliation and reporting run in the background so they don’t have to be chased down at the end of the day: floats, safe drops and pay-outs are logged with reasons, shift close and day close include blind declaration and automatic variance, and EFTPOS settlement happens automatically at close. Every transaction is kept in a full electronic journal – locally on-site, and in the cloud for every till, every site.

Payments simplified.

Cash, card, fuel account or fleet card – Impulse Touch handles the payment without the transaction changing shape.

  • Cash, gift cards and vouchers
  • EFTPOS: including Quest, with surcharge support
  • Payment gateways: Till Payments, Linkly, GEPS, Posgate
  • Fuel cards: BP, Shell, Ampol, Caltex, Metro, Mobil, WEX
  • BPME: BP’s in-car mobile fuel payment app
  • Mobile top-ups and EPAY prepaid products and vouchers
  • Regional payment rails for the UK, Ireland, Europe and Spain

Fleet and fuel cards apply product restrictions automatically at the terminal, capturing vehicle registration, mileage or driver details where required. Pre-authorisation for pay-at-pump sites is handled automatically too – there’s no separate manual step bolted on afterwards.

The forecourt, complete control.

Impulse Touch manages up to 54 fuel pumps on a single screen. A live pump board shows exactly what’s happening at every pump, certified state, pump-calling sounds, and how long it’s been since the nozzle went back, so nothing is a surprise.

  • Prepay
  • Preset
  • Pre-authorisation
  • Attendant mode
  • Pay-at-pump and outdoor terminal sales

Prepay variance and grade substitution are handled automatically rather than left to reconcile later. When something does go wrong – a drive-off, a walk-out, a failed pump test – Impulse Touch guides staff through capturing it properly the first time, and tracks recovery across every site in the network, not just the one it happened at.

Promotions that pay off.

Running a promotion is easy. Knowing whether it worked is usually the hard part, and for sites tied into a buyer group, keeping up with promotions is a job in itself. Impulse removes that entirely: supplier group promotions – monthly buyer-group offers – load in automatically, on top of whatever you’re already running, with no manual entry required.

From there, Impulse Touch applies promotions automatically at the till, with a best-deal engine that automatically finds the combination giving the customer the biggest saving, even across overlapping offers in a large basket.

Promotion types supported include:

  • Sell-at price
  • Amount off
  • Percent off
  • Cheapest free / half-price
  • Mix-and-match by quantity
  • Mix-and-match by spend
  • Fuel discounts
  • Spend-on-fuel rewards
  • Price-level shifts

Because every promotion runs through the same platform as Impulse Intelligence, performance isn’t a guess, it’s a question you can ask and get answered. Using data from Touch and Back Office together, Impulse Intelligence’s Promotion Insights continuously monitor the performance of every active promotion and flags the moment one stops performing the way it should, so margin erosion shows up today, not buried in a month-end report.

Impulse Touch runs the till and forecourt as one connected system - sales, promotions and payments, built for Petrol & Convenience.

Promotions can be assigned centrally from head office or run site-by-site, and built-in loyalty – programs, tiers, points, punch cards and QR member codes – sits in the same system, alongside support for third-party loyalty and card-linked offers where a site already uses one.

Built to connect, not to replace.

Impulse Touch is designed to work with the infrastructure already running on-site, not replace it. Bringing Impulse in means switching on a genuinely integrated system, not ripping out what already works – and the integration list keeps growing as new payment methods and technologies enter the market.

Forecourt & Fuel Management
  • ITL forecourt control
  • MID price sign updates
  • Automatic tank gauging (ATG)
Retail & Operations
  • Cigarette dispensing
  • Carwash integration
  • Electronic shelf labels
Accounting
  • Direct reporting integration with:
  • Xero, MYOB
  • Reckon, QuickBooks

Part of something bigger.

Impulse Touch is one part of a single connected platform – what happens at the till doesn’t stay at the till. Every transaction updates stock in Impulse Back Office instantly, feeds live margin and performance figures into Impulse Intelligence, and for unmanned or lightly staffed sites, the exact same product and pricing data runs on Impulse Go. The same data reaches the shop floor through Impulse PDA, and every part of it is backed by Impulse Plus – one platform, working as one system, providing complete visibility.

Impulse Retailing. See how Impulse gives complete visibility of your forecourt, shop and back office, in one platform. Book a 20 minute demo.

Unit 2, 95 Salmon St,
Port Melbourne VIC 3207
Telephone (Australia): 1300 369 755
Telephone (NZ): 0508 467 857

sales@impulseretailing.com

See what a genuinely
connected platform looks like.
See what a genuinely connected platform looks like.
Impulse Retailing. See how Impulse gives complete visibility of your forecourt, shop and back office, in one platform. Book a 20 minute demo.

Unit 2, 95 Salmon St,
Port Melbourne VIC 3207
Telephone (Australia): 1300 369 755
Telephone (NZ): 0508 467 857

sales@impulseretailing.com