Impulse Back Office.

Complete operational control,
from anywhere.

Impulse Back Office.

The back office used to mean spreadsheets, supplier invoices and a stocktake nobody enjoyed. Impulse Back Office turns it into the control centre for the whole Petrol & Convenience business. – securely accessible from any browser, on any device. Every transaction processed through Impulse Touch is reflected here in real time, so there’s one accurate source of truth across the entire operation, not a version of the truth per site.

That matters most the moment there’s more than one site to manage. Stock, pricing, promotions, performance – all of it visible live, across every location, from a single screen. A multi-site operator doesn’t need to call around to know what’s happening; it’s already in front of them.

Impulse Back Office: real-time stock, pricing & fuel reconciliation for Petrol & Convenience operators, one control centre, live across every site.

Products, pricing and promotions.

Pricing and product data only work as a source of truth if changing them once actually means changing them everywhere. In Impulse, it does – a price change pushed from head office reaches every till, at every site, without anyone touching a till directly.

  • Product master with site-level overrides, multiple barcodes per product, pack sizes, kits, departments and product types
  • Bulk price changes and head-office price batches, including scheduled and future pricing
  • Preset (fast key) maintenance with images, per site or site group, pushed to tills in real time
  • Fuel pricing – central and site price changes, full price history, matrix pricing from controller grades
  • Shelf-edge and product labels
  • Bootstrap imports for products, suppliers, promotions, recipes, tobacco and top-up ranges – for bringing a new site online fast
  • Every change logged against the user who made it

Promotion maintenance, import, analysis and alerts work the same way, with supplier-funded promotions tracked separately from your own. Every promotion set up here also feeds Promotion Insights in Impulse Intelligence, which watches performance continuously and flags the moment one stops earning its keep – so margin erosion shows up today, not buried in a month-end report.

Stock and purchasing.

Ordering used to mean someone’s best guess, based on what usually sells and what’s running low today. Impulse replaces the guesswork with data.

  • Orders, goods received, adjustments, waste and stocktakes – with count sheets or handheld counts
  • Stock valuation with FIFO cost lots, month-end close, and cost precision to six decimal places for fuel
  • Supplier management and supplier imports, with reorder levels and order suggestions
  • Product attributes for shelf life, nutrition and allergens, with label printing
  • EDI ordering and invoicing with suppliers, for networks that need it
Three things do the heavy lifting here:
AI invoice capture

A photo or PDF of a delivery docket or supplier invoice is read automatically and matched straight to the goods received, without anyone re-keying a line.

Demand forecasting

Demand forecasting – available at network scale – recommends what to order and when across every site, using sales history rather than one location’s guesswork alone.

Anomaly alerts

AI-driven anomaly alerts across sales, fuel and cash flag what a manual check would miss, with a weekly exceptions report as a network grows.

Impulse Back Office: real-time stock, pricing & fuel reconciliation for Petrol & Convenience operators, one control centre, live across every site.

Fuel and wetstock.

  • Tank monitoring dashboard, straight from the gauge
  • Manual dips, deliveries and pump meters
  • Fuel reconciliation and a multi-site fuel worksheet
  • Fuel telemetry and day-close integration from the controller
  • Drive-off visibility across every site, not just the one it happened at

Fuel is the part of the business where a small error compounds fast – a dip that’s slightly off, a delivery that doesn’t quite reconcile, a variance nobody caught until week’s end. Impulse keeps all of it in one place, updated continuously rather than checked periodically.

Impulse Back Office: real-time stock, pricing & fuel reconciliation for Petrol & Convenience operators, one control centre, live across every site.

Daily reconciliation and reporting.

  • Daily reconciliation (DFR), day-close detail, EFTPOS by card type, cash variance and till drift checks
  • 45+ standard reports, covering sales, promotions, customers, stock, fuel, finance and reconciliation
  • Scheduled reports by email, in the site’s language and local market format
  • Dashboards for a single site or the whole network, plus a mobile dashboard for managers on the move
  • Finance exports to accounting and fuel-company systems
  • A full electronic journal and stored receipts for every sale

Deeper, network-wide analysis – comparing sites against each other, or running compliance checks like flagging unusual tobacco sales patterns – is available as a network scales, running through Impulse Intelligence. Natural-language answers are available directly from within Back Office – ask a question from the same screen you’re already working in, rather than switching systems to get one.

Impulse Back Office: real-time stock, pricing & fuel reconciliation for Petrol & Convenience operators, one control centre, live across every site.

Customers and accounts.

  • Local account customers, credit limits, emailed statements, ageing analysis, write-offs and monthly fees
  • Vehicle cards and vehicle usage reports
  • Account payments from the till or back office
  • Loyalty program administration – tiers, members, points and offers

Administration and management.

  • Users, roles and menu rights, with separate head-office and site personas
  • Cashier maintenance and cashier-level roles
  • Site master data and till settings, managed centrally by tenant, group, site or till
  • System administration – lookup tables, reason codes, tenders and media, per site

One accurate record, everywhere it’s needed.

Every price change, every stocktake, every reconciled shift lives in one place – and that same record is what powers Impulse Intelligence’s live answers, keeps Impulse Go’s self-checkout pricing correct, and gives the field team working on Impulse PDA something accurate to sync back to. Back Office isn’t a separate system the rest of the platform reports into. It’s the record the rest of the platform is built on.

Impulse Retailing. See how Impulse gives complete visibility of your forecourt, shop and back office, in one platform. Book a 20 minute demo.

Unit 2, 95 Salmon St,
Port Melbourne VIC 3207
Telephone (Australia): 1300 369 755
Telephone (NZ): 0508 467 857

sales@impulseretailing.com

Experience complete
operational control, from anywhere
Experience complete operational control, from anywhere
Impulse Retailing. See how Impulse gives complete visibility of your forecourt, shop and back office, in one platform. Book a 20 minute demo.

Unit 2, 95 Salmon St,
Port Melbourne VIC 3207
Telephone (Australia): 1300 369 755
Telephone (NZ): 0508 467 857

sales@impulseretailing.com